Frequently asked questions
Can I purchase items at Theatre Royal Sydney?
Our 50th Anniversary pins and bags can be purchased from our Box Office during their opening hours, which can be found here.
When will my order be delivered?
Orders are typically packed each Monday.
Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location, but will be sent from Theatre Royal Sydney located in the Sydney CBD.
Can I collect my order from Theatre Royal Sydney?
Yes! Please allow up two business days for your order to be made available for collection at our Box Office during their operational hours, which can be found here. We will send you an email notification when it is ready for collection.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Can you ship internationally?
Please contact us via the below form with your postal address and we can investigate international shipping to your location.
What is the return policy?
Our goal is for every customer to be satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.